Drivers encouraged to use the online reporting system for fastest repairs in Brunswick and Columbus Counties
As spring temperatures return, so do the potholes. The N.C. Department of Transportation says it will repair potholes on state‑maintained roads within two business days when they are reported through the agency’s online pothole reporting system. The department explains that potholes typically form when water seeps into small cracks in the pavement and freezes during winter months. As the water expands, the cracks widen and deepen, and repeated freeze–thaw cycles combined with the weight of traffic eventually cause the pavement to break apart.
Although potholes are most common in early spring, they can occur at any time of year, and timely repairs help prevent more costly road damage, reduce wear on vehicles, and improve safety for drivers.
Not every pavement defect is considered a pothole. In some cases, the top layer of asphalt separates and creates a shallow divot known as a delamination. NCDOT maintains roughly 80,000 miles of state‑maintained roads ~ enough to drive from Wilmington to Barstow, California, 31 times ~ and because of the size of the system and limited funding, crews typically only patch delaminations when they are severe.
County residents are encouraged to report potholes on state‑maintained roads through NCDOT’s online reporting system to ensure the fastest response. Potholes on city‑ or county‑maintained roads should be reported to local public works departments. For other concerns about state‑maintained roads, drivers can contact NCDOT directly or call 1.877.368.4968
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