Shallotte, NC — January 16, 2026
FOCUS Broadband has announced scheduled maintenance affecting Internet and telephone services in parts of Brunswick County. The temporary outages, occurring today, January 16, are a result of a construction initiative led by the North Carolina Department of Transportation (NCDOT).
Residents in Shallotte and the southern regions of Brunswick County may experience intermittent service disruptions as crews work to accommodate infrastructure changes tied to the NCDOT project.
FOCUS Broadband encourages affected customers to reach out for support or updates:
– Customer Care: 910-754-4311 or Toll-Free 888-367-2862
– Repair Support: 910-754-4317 or Toll-Free 833-663-1241
– Headquarters: 640 Whiteville Road, Shallotte, NC
– Website: focusbroadband.com/contact
FOCUS Broadband assures customers that every effort is being made to minimize disruptions and restore full service promptly.
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